diff --git a/apps/payments/api/views.py b/apps/payments/api/views.py
index 687c7d5..9ba26a8 100644
--- a/apps/payments/api/views.py
+++ b/apps/payments/api/views.py
@@ -13,6 +13,8 @@ from typing import List
 from ninja import Query, Router
 from ninja.errors import HttpError
 import requests
+import redis
+from kombu.exceptions import OperationalError as KombuOperationalError
 
 from apps.payments.models import Payment, DiscountCode
 from apps.events.models import Event, Registration
@@ -236,26 +238,38 @@ def _event_action_url(event: Event) -> str:
 
 
 def _notify_payment_status(payment: Payment, *, title: str, message: str, level: str):
-    notify_user(
-        payment.user_id,
-        {
-            "type": "payment_status",
-            "title": title,
-            "message": message,
-            "level": level,
-            "action_url": _event_action_url(payment.event),
-            "entity_type": "payment",
-            "entity_id": payment.id,
-            "meta": {
-                "event_id": payment.event_id,
-                "payment_id": payment.id,
-                "ref_id": payment.ref_id,
-                "status": payment.status,
+    try:
+        notify_user(
+            payment.user_id,
+            {
+                "type": "payment_status",
+                "title": title,
+                "message": message,
+                "level": level,
+                "action_url": _event_action_url(payment.event),
+                "entity_type": "payment",
+                "entity_id": payment.id,
+                "meta": {
+                    "event_id": payment.event_id,
+                    "payment_id": payment.id,
+                    "ref_id": payment.ref_id,
+                    "status": payment.status,
+                },
             },
-        },
-    )
+        )
+    except redis.exceptions.RedisError:
+        logger.exception(
+            "Unable to store payment status notification for payment %s; payment state is already saved",
+            payment.id,
+        )
     if payment.user.mobile and payment.user.is_mobile_verified:
-        send_critical_sms.delay(payment.user.mobile, "payment_status", payment.event.title)
+        try:
+            send_critical_sms.delay(payment.user.mobile, "payment_status", payment.event.title)
+        except (KombuOperationalError, redis.exceptions.RedisError):
+            logger.exception(
+                "Unable to queue payment status SMS for payment %s; payment state is already saved",
+                payment.id,
+            )
 
 
 def _payment_status_name(payment: Payment) -> str:
diff --git a/apps/payments/tests/integration/test_payments.py b/apps/payments/tests/integration/test_payments.py
index 58c0300..49bacb7 100644
--- a/apps/payments/tests/integration/test_payments.py
+++ b/apps/payments/tests/integration/test_payments.py
@@ -1,6 +1,8 @@
 import pytest
 import json
+import redis
 from datetime import timedelta
+from kombu.exceptions import OperationalError
 from django.utils import timezone
 from core.authentication import create_jwt_token
 from apps.events.models import Event, Registration
@@ -171,6 +173,40 @@ class TestPaymentsAPIIntegrationTests:
         assert f'/events/{self.event.slug}/registration?payment_id={payment.id}' in response.url
         assert 'status=' not in response.url
 
+    def test_callback_redirects_if_payment_notification_redis_is_unavailable(self, mocker):
+        mock_post = mocker.patch('apps.payments.api.views.requests.post')
+        self.user.is_mobile_verified = True
+        self.user.save(update_fields=['is_mobile_verified'])
+        payment = Payment.objects.create(
+            user=self.user,
+            event=self.event,
+            base_amount=self.event.price,
+            amount=self.event.price,
+            status=Payment.OrderStatusChoices.PENDING,
+            authority='AUTH-REDIS-DOWN',
+        )
+        mock_post.return_value.json.return_value = {
+            'data': {'code': 100, 'ref_id': 'REF-REDIS-DOWN'}
+        }
+        mocker.patch(
+            'apps.payments.api.views.notify_user',
+            side_effect=redis.exceptions.ConnectionError('Redis unavailable'),
+        )
+        mocker.patch(
+            'apps.payments.api.views.send_critical_sms.delay',
+            side_effect=OperationalError('Celery broker unavailable'),
+        )
+
+        response = self.client.get(
+            '/api/payments/callback',
+            {'Authority': payment.authority, 'Status': 'OK'},
+        )
+
+        payment.refresh_from_db()
+        assert response.status_code == 302
+        assert f'/events/{self.event.slug}/registration?payment_id={payment.id}' in response.url
+        assert payment.status == Payment.OrderStatusChoices.PAID
+
     def test_callback_failure_redirects_failed(self, mocker):
         mock_post = mocker.patch('apps.payments.api.views.requests.post')
         payment = Payment.objects.create(user=self.user, event=self.event, base_amount=self.event.price, amount=self.event.price, status=Payment.OrderStatusChoices.PENDING, authority='AUTH456')